Zhengzhou Toper Industrial Equipment Co., Ltd.
Add.: No.101, Nanyang Road, Zhengzhou City, Henan Province, China
Tel.: +86-371-63758707
Fax: +86-371-63720313
E-mail:
toperkey@hi-toper.com
Contact Person: Rocky Pan

Service

Pre-sales Service
1. We provide our customer with a suitable filter machine in accordance with all kinds of essential information such as the material name, handling capacity, solids content, filtering temperature, and the PH value, etc.
2. Based on customer requirements, we can offer a planar graph to help our clientele have a further understanding of equipment construction.
3. In addition, we can provide customers with sewage treatment solutions, and also undertake turn-key projects.

During-sales Service
1. During the make-to-order manufacturing process, we can timely inform customers of the equipment production schedule. Also, we can send the related photos to our clients.
2. Once the equipment is completed, we will send the photos of final products to our customers. Then, we inform customers that their cargos are ready to be delivered.

After-sales Service
1. After receiving an order, we will deliver an equipment installation drawing to our customer in advance. Then, our customer can timely arrange space required by the equipment.
2. In accordance with customer requirements, we can dispatch engineers to assist customers in installing and testing the equipment. Also, our engineers offer training courses for operators.
3. We pay a visit to our customers at regular intervals, so as to know the equipment operation. Based on different situations, we offer a suggestion to guarantee smooth operation of the equipment.